bubble protection faq
  • BubbleProtection... No one knows you got it
  • No claims, no worries, your account is automatically credited
  • The Bubble is BIG!

Frequently Asked Questions

  1. What is Bubble Protection?
  2. How does it work?
  3. Is Bubble Protection.com an insurance company?
  4. Who can purchase Bubble Protection?
  5. I am from the United States. Can I buy Bubble Protection?
  6. How do I buy Bubble Protection?
  7. Do any other players know that I have purchased Bubble Protection?
  8. Does my poker site know if I have Bubble Protection?
  9. Do you insure any other games, tournaments or sites?
  10. How do I get paid?
  11. How long do I have to wait to get paid?
  12. Do I have to wait until the tournament is over to collect?
  13. Can I buy protection after the tournament starts?
  14. Can I get a refund?
  15. How do I know if I am in the bubble?
  16. Do I have to file a claim in order to get my tournament fee and rake fee back?
  17. What if I fall within the Bubble Protection bubble and my account is not credited?
  18. What happens if there is a tie?
  19. Can professional players buy Bubble Protection?
  20. Is my information safe?
  21. Do you resell my personal information?
  22. Who is BubbleProtection.com?
  23. Do the poker sites have anything to do with Bubble Protection.com?
  24. Is Bubble Protection.com affiliated with any online gaming site or gaming company?
  25. Can I prepay for tournament Bubble Protection?
  26. Is there a limit to the number of tournaments I can buy Bubble Protection for?
  27. Why is the "protection policy" referred to as indemnification?
  28. What if the poker host site's software freezes or goes down and the tournament fees are returned to the players? What happens with my premium?
  29. If the poker host site’s software freezes or goes down and the tournament fees are returned to the players, what happens with my premium?
  30. Can someone else buy Bubble Protection on me?
  31. Will I be able to tell if other players have purchased Bubble Protection for a tournament in which I am participating?
  32. What does your company do with my personal information?
  33. What happens to my premium if there is a malfunction with the poker site I'm playing on?
  34. Why would the major poker sites allow players to use Bubble Protection?
  35. How do I contact you?
  1. What is Bubble Protection?

    Our innovative patent pending product recognizes a newly defined "bubble" to include 5% of the total tournament entrants that do not finish within the designated tournament prize pool. The insured player's finishing position is automatically verified, claim settled and account credited in real time.

    BubbleProtection.com was designed to protect an online tournament poker player's entry fees and "bankroll" from landing in the unenviable "bubble". The product is a tool designed specifically to lessen the player's frustration and improve their overall tournament results.

  2. How does it work?

    The "bubble" is the last finishing position in a poker tournament before entering the tournament payout structure "in the money". Typically the "bubble" refers to a single or small number of positions outside the last finishing position. BubbleProtection.com covers a "new bubble" that is calculated at 5% of the total number of tournament entrants. By way of example, if one thousand players enter an online tournament, the "new bubble" covered by the Bubble Protection policy would be 50 positions (5% of total entrants) outside of the tournament payout structure.

    At the BubbleProtection.com website a player simply types in his online player name (or names), and selects a tournament or tournaments from our insured daily tournament schedule. An automatic premium calculation will appear and ask the player if he wishes to purchase the protection. The player is asked to select payment type, register player information, agree to terms and conditions and the one time/one tournament policy is issued. Players have up to ten minutes after a tournament starts to purchase Bubble Protection.

    BubbleProtection.com technology tracks all the insured players (policyholders) in the tournament and automatically verifies the players finishing position (according to the poker site standings) in real time. If the player finishes outside "the new bubble" or within the tournament payout structure at the end of the tournament the policy is then void and terminated. If, however, the player falls within "the new bubble" the player's account at BubbleProtection.com will be automatically credited the total of the tournament fee and the poker site rake fee. It is the player's option to keep the credit balance on his account or have the account balance or any amount in it returned to the player.

  3. What type of company is BubbleProtection.com?

    BubbleProtection.com is a trusted provider of protection type products that are designed specifically for the online poker player. BubbleProtection.com was formed to develop an innovative protection/indemnity product for the online poker tournament player who is constantly looking for creative yet practical ways of managing and ultimately protecting their entry fees and "bankroll".

  4. Who can purchase Bubble Protection?

    All online players, regardless of skill level can purchase Bubble Protection. Only players from countries that have legalized online gaming are eligible for coverage.

  5. I am from the United States. Can I buy Bubble Protection?

    No. BubbleProtection.com will not accept payment from US based players nor will BubbleProtection.com offer coverage to US based players.

  6. How do I buy Bubble Protection?

    BubbleProtection.com is proud to offer numerous payment choices to all our customers. All payment transfer facilities are well recognized, trusted providers of safe and secure electronic payment options.

  7. Do any other players know that I have purchased Bubble Protection?

    No. It is impossible for a player or a poker site to determine if a player has purchased Bubble Protection for a particular tournament. The only one who knows is you.

  8. Does my poker site know if I have Bubble Protection?

    No. It is impossible for a player or a poker site to determine if a player has purchased Bubble Protection for a particular tournament. The only one who knows is you.

  9. Do you offer Bubble Protection for any other games, tournaments or sites?

    BubbleProtection.com continuously updates the coverage of games, tournaments and poker sites. If there is a particular poker site, game or tournament you would like us to cover please email your request to [email protected]

  10. How do I get paid?

    If you land in the BubbleProtection.com "bubble" you do not have to make a claim. Your account at BubbleProtection.com is automatically credited with the tournament fee and poker site rake within 30 minutes after the completion of the tournament. You can access your account and have any amount returned to you simply by requesting a check or a transfer through your Moneybookers account. All requests for payment will be processed and funds forwarded via the payment process of your choice by 5:00 pm PST the next business day.

  11. How long do I have to wait to get paid?

    All requests for payment will be processed and funds forwarded via the payment process of your choice by 5:00 pm PST the next business day. The actual receipt of your funds will depend on the method you choose. We strongly suggest that you open a separate Moneybookers account in order to receive payouts as Moneybookers pays rapidly as opposed to the lengthy period of time it can take to receive a check in the mail. In either event the BubbleProtection.com team will process your request for payment by 5:00 pm PST the next business day.

  12. Do I have to wait until the tournament is over to collect?

    Yes. If you land in the BubbleProtection.com "bubble" you do not have to make a claim. Your account at BubbleProtection.com is automatically credited with the tournament fee and poker site rake within 30 minutes after the completion of the tournament. Even though your finishing position is automatically verified in real time, tournaments must be deemed "complete" by the poker site before insured players' accounts are credited.

  13. Can I buy protection after the tournament starts?

    You can purchase Bubble Protection up to 10 minutes after a tournament begins.

  14. Can I get a refund?

    Yes. If for any reason the tournament is deemed "incomplete" by the poker site for any reason, all premiums are automatically credited back to the players BubbleProtection.com account.

  15. How do I know if I am in the Bubble Protection bubble?

    The "bubble" is defined as 5% of the total entrants falling "outside of the money". BubbleProtection.com technology automatically tracks and verifies every player who has purchased Bubble Protection. If you land in the BubbleProtection.com "bubble" you do not have to make a claim. Your account at BubbleProtection.com is automatically credited with the tournament fee and poker site rake within 30 minutes after the completion of the tournament.

  16. Do I have to file a claim in order to get my tournament fee and rake fee back?

    No. BubbleProtection.com technology automatically tracks and verifies every player who has purchased Bubble Protection. If the insured player falls inside the "bubble", (defined as 5% of the tournament entrants falling outside of the money) you do not have to make a claim. Your account at BubbleProtection.com is automatically credited with the tournament fee and poker site rake within 30 minutes after the completion of the tournament.

  17. What if I fall within the Bubble Protection bubble and my account is not credited?

    BubbleProtection.com tracking technology automatically tracks and verifies every player who purchased Bubble Protection. Our technology has tracked thousands of results without error but should you find that you fell within the BubbleProtection bubble and were not paid please email [email protected] In the email please include your user name, screen name, event name, poker site, date, and time of the tournament. In the event your account was not credited, we will deposit an additional $10.00 to your player account, for your time, frustration and appreciation for bring the matter to our attention.

  18. Can there be a tie?

    No, there can be no ties in the types of tournaments we currently cover. BubbleProtection.com technology automatically tracks and verifies the results of all multi-table tournaments that are covered. BubbleProtection.com adheres to the specific finishing positions determined by the poker sites of all participants. As we currently do not cover satellites or sit-n-goes there can be no ties. If a tournament or event is cancelled or deemed incomplete by the poker site all Bubble Protection purchases will be refunded.

  19. Can professional players buy Bubble Protection?

    Yes. BubbleProtection.com was designed for online poker players of all skill levels. BubbleProtection.com is available to all online players wherever online gaming is legal.

  20. Is my information safe?

    Our Privacy Policy explains how we collect, use, and protect your information. Our Terms and Conditions describe the obligations and restrictions you agree to in exchange for being allowed to use our Website. Together, our Privacy Policy and Terms and Conditions form a legally binding contract between you and us, which includes several complicated legal terms. BY ACCESSING, BROWSING, OR OTHERWISE USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY.

  21. Do you resell my personal information?

    No. BubbleProtection.com holds all customer information in the strictest confidence and does not share or sell this information. It is kept safe and secure and is used only to verify player identification and to allow player deposits to be accepted and payments made to the player. Only you can revise or amend your personal and payment information.

  22. Who is BubbleProtection.com?

    BubbleProtection.com is a trusted independent provider of online tournament protection products. BubbleProtection.com is wholly owned and is not related or affiliated with any online gaming site, gaming enterprise or gaming related marketing company. BubbleProtection.com was formed by industry professionals, experienced in player representation, online software and technologies, risk management and asset protection. BubbleProtection.com is committed to providing the most innovative and industry leading Bubble Protection product and service to online poker tournament players worldwide.

  23. Do the poker sites have anything to do with Bubble Protection.com?

    No. At BubbleProtection.com we limit protection coverage of tournaments to certain online poker sites that are widely accepted by the poker playing community. We do not rely on any poker site to provide us with any information as to the players, their on screen identities or personal information. BubbleProtection.com electronically verifies all information regarding tournaments and player standing that the poker sites provide to the public at large. We utilize the same public information on the poker sites that is available to you.

  24. Is Bubble Protection.com affiliated with any online gaming site or gaming company?

    BubbleProtection.com is a trusted independent provider of online poker tournament protection products. The company is wholly owned and is not related or affiliated with any online gaming site, gaming enterprise or gaming related marketing or player" affiliate" company. BubbleProtection.com was formed by industry professionals, experienced in player representation, online technologies, risk management and asset protection. BubbleProtection.com is committed to providing the most innovative and industry leading Bubble Protection product and service to online poker tournament players worldwide.

  25. Can I prepay for tournament Bubble Protection?

    Yes. You can deposit any amount on your BubbleProtection.com account. You can purchase protection on any number of tournaments listed on the tournament schedule page.

  26. Is there a limit to the number of tournaments I can buy Bubble Protection for?

    You are only limited by the balance in your account.

  27. Why is the "protection policy" referred to as indemnification?

    The indemnification offered by BubbleProtection.com compensates you (the beneficiary of the policy) for your actual economic losses up to the limiting amount of the indemnification coverage (in this case your tournament fee and poker site rake). It generally requires the insured to prove the amount of its loss before the insured can recover but with BubbleProtection.com the insured player's finishing position is automatically verified and claim settled without the player having to make a claim or prove a loss. The players’ account at BubbleProtection.com is automatically credited within 30 minutes after a tournament is completed.

  28. If the poker host site’s software freezes or goes down and the tournament fees are returned to the players, what happens with my premium?

    If for any reason the tournament is deemed "incomplete" by the poker site all premiums are automatically credited back to the players BubbleProtection.com account.

  29. Can I buy protection for multiple entry or re-buyin tournaments?

    At this time we are not offering Bubble Protection for multiple entries or re-buys tournaments. Check the Tournament/Quotes schedule as more events are added.

  30. Can someone else buy Bubble Protection on me?

    No. We will only offer Bubble Protection to a registered user that declares their own or family member's screen name. If you attempt to purchase coverage and find that it is not available please advise us immediately at [email protected] We will verify the owner of the individual screen name and advise you accordingly. Your privacy is very important to us. Please view our Privacy Policy to understand how we collect, use, communicate and disclose and make use of personal information.

  31. Will I be able to tell if other players have purchased Bubble Protection for a tournament in which I am participating?

    No. It is impossible for a player or a poker site to determine if a player has purchased Bubble Protection for a particular tournament. The only one who knows is you.

  32. What does your company do with my personal information?

    Nothing. It is kept safe and secure and is used only to verify player identification and to allow player deposits to be accepted and payments made to the player. Only you can revise or amend your personal and payment information.

  33. What happens to my premium if there is a malfunction with the poker site I'm playing on?

    Your premium is automatically and immediately credited to your account at BubbleProtection.com.

  34. Why do the major poker sites allow players to use Bubble Protection?

    BubbleProtection.com is available to all online poker players of any skill level to use as they see fit. BubbleProtection.com was designed to enhance the poker player's experience and to protect an online tournament poker player's entry fees and "bankroll" from landing in the unenviable "bubble". The product is a tool designed specifically to lessen the player's frustration and improve their overall tournament results. More players playing more games will always be appreciated by the poker sites.

  35. How do I contact you?

    We look forward to hearing from all our customers. Questions, comments and suggestions can be emailed to [email protected] We will respond to you as quickly as we can.

What is an outstanding status?

Outstanding status indicates that our system was unable to automatially grade the result. Please contact us for more information.